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Reception time	Monday to Friday (excluding holidays) 9:00 – 16:30 Please contact us by email as we are closed on Fridays.
Address	158-0094 3F, Rakuten Crimson House Annex, 1-14-1 Tamagawa, Setagaya-ku, Tokyo Rakuten KENPO * To ensure the protection of sensitive personal information and the proper management of inquiry records, our office has discontinued in-person consultations for inquiries. For inquiries, please contact us via email below and submit all the applications via internal or postal mail.
Address	Our Rakuten internal mail address is as follows. Office: Annex Department: Kenpo
Mail	kenpo-staff@mail.rakuten.com