• Basic Policy Regarding Protection of Personal Information (Privacy Policy)
• Disclosure of purpose of use of personal information held by the Rakuten KENPO

Basic Policy Regarding Protection of Personal Information (Privacy Policy)

Rakuten KENPO takes the following measures to appropriately safeguard information concerning individual members (“personal information” hereinafter).

• The Health Insurance Society implements appropriate safety measures to safeguard the personal information it obtains on its members against leaks, loss, damage, or improper access.
• The Health Insurance Society uses the personal information provided by members solely for purposes considered beneficial for members, such as health maintenance and promotion. In addition, it uses Individual Numbers only within the scope of the purposes specified in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedure.
• Except when it has obtained advance consent from the member, the Health Insurance Society will not provide personal information on a member to any third party. Additionally, it will not provide personal information containing Individual Numbers (“identifying personal information” hereinafter), whether or not the individual has consented, except in the cases specified in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedure. However, in respect of personal information that does not constitute specific personal information, in any of the cases listed in items of Article 27, paragraph (1) of the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003), the Health Insurance Society may provide a member's personal information to a third party without obtaining advance consent from the member.
• The Health Insurance Society will strive to manage personal information appropriately by assigning persons responsible for the management and conducting education and awareness activities in relation to the protection of personal information for employees.
• When subcontracting its business operations, the Health Insurance Society will carry out reviews and implement improvements to strengthen personal information protection measures. When concluding business subcontracting agreements, it will carefully examine the competence of subcontractors and consider issues relevant to personal information protection in the content of such agreements.
• A member who wishes to review, revise, or otherwise access his or her personal information may contact the Health Insurance Society's Privacy Contact. The contact there will respond swiftly to such requests to the extent reasonable.(fee)
• In addition to complying with laws, regulations, and other standards concerning the handling of members' personal information, the Health Insurance Society continually reviews and strives to improve the content of this Privacy Policy.

• ■The Society continuously prepares anonymized information*1 for use for health activities, epidemiological surveys, and other purposes, providing this information to the Rezept analysis vendor (JMDC Inc.) by electronic communication. The anonymized information prepared and provided includes gender, birth date, medical insurance eligibility information (e.g., period of membership), examination records from medical cost details, and health examination records. No information is included that could be used to identify specific individuals.

• *1 Anonymized information refers to information concerning individuals and processed to render impossible the identification of specific individuals. Such information cannot be processed in any way to return it to a state in which it could be used to identify specific individuals.