To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

To have an Eligibility Verification Certificate issued or reissued

Required documents:
Required documents:	Application Form for Issue/Reissue of Eligibility Verification Certificate(A4) Example
Applies to:	Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card Lost or damaged Eligibility Verification Certificate
Submit documents to:	Your employer's HR section
Where to remit the reissue fee	If you are applying due to loss or damage, you must pay a reissue fee. When you submit your application form, please also transfer this fee into the account below. ◇Reissue fee:1,000 yen 楽天銀行 Rakuten Bank, Ltd. 第二営業支店（252）普通 7365425 楽天健康保険組合ラクテンケンコウホケンクミアイ

Required documents:
Required documents:	Application Form for Reissue of Notice of Eligibility Information(A4) Example
Applies to:	Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Submit documents to:	Your employer's HR section
Notes:	The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)