To have a Health Insurance Eligibility Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use your My Number Card as your Health Insurance Certificate.

To have a Health Insurance Eligibility Certificate issued or reissued

Required documents:	Application Form for Issue/Reissue of Health Insurance Eligibility Certificate(A4) Example
Required documents:	[Documents to attach] Damaged Health Insurance Eligibility Certificate (in case of damage to the certificate)
Applies to:	Insured persons and dependents who wish to have a Health Insurance Eligibility Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a My Number Card as a Health Insurance Certificate Lost or damaged Health Insurance Eligibility Certificate
Submit documents to:	Your employer's HR section
Where to remit the reissue fee	If you are applying due to loss or damage, you must pay a reissue fee. When you submit your application form, please also transfer this fee into the account below. ◇Reissue fee:3,000 yen 楽天銀行 Rakuten Bank, Ltd. 第二営業支店（252）普通 7365425 楽天健康保険組合ラクテンケンコウホケンクミアイ

Required documents:
Required documents:	Application Form for Reissue of Notice of Eligibility Information(A4) Example
Applies to:	Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Submit documents to:	Your employer's HR section
Notes:	The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)